Privacy Policy
Last updated: 12/12/2025
Personal Information
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.
Usage Information
We collect information about how you use our website, including pages visited, products viewed, and interactions with our content. This helps us improve your shopping experience.
- • Process and fulfill your orders
- • Communicate with you about your orders and account
- • Send you marketing communications (with your consent)
- • Improve our products and services
- • Prevent fraud and ensure security
- • Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- • Service providers who assist with our operations
- • Payment processors for transaction processing
- • Shipping companies for order fulfillment
- • Legal authorities when required by law
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage practices.
You have the right to:
- • Access and update your personal information
- • Delete your account and personal data
- • Opt out of marketing communications
- • Request a copy of your data
- • File a complaint with regulatory authorities
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@basement.love or through our contact page.